ONLY THE NCK CODE WILL BE PROVIDED. IF YOU REQUIRE THE MCK, PUK, SPCK THIS WILL NOT BE PROVIDED AND NO REFUND WILL BE GIVEN
To check if you have remaining attempts please complete the following:
Turn on the device without a sim card inserted
Select Service Info, Select SimLock
A menu like the one below will be displayed
[x] Network 10
Network Subset 0
Service Provider 0
There should be an "X" before Network and the counter should show number above 0 (zero). If your counter doesn't show an "X" or shows 0 (zero) this means your phone is hardlocked and it can't be unlocked by a code. In that case DO NOT purchase the service as you will not be able to insert our unlock code and no refund will be given.
* DEVICES CAN BE BRAND NEW / SEALED DEVICES. NO NEED TO TURN ON OR ACTIVATE *
Please ensure the devices submit are compatible with the models listed, that the handset is not blacklisted or locked to a different network as we will be unable to provide any refunds on these grounds.
1 – 2 Working Days (Can take up to 20 Working Days). If a code has not been provided within 10 Working days we shall escalate this with the manufacturer however the codes still may not be provided to us for a further 10 Working days. This totalling 20 Working Days, please take this into consideration when placing an order as we cannot cancel the request during this period of time.
Blacklist and carrier checks are available within our 'Checking Service' category, please use these prior to ensure the criteria is met.